GoodRx Reviews

Based on 39 customer reviews and online research, goodrx.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with GoodRx.

3.5 / 5.0

39 Reviews

5 Stars(23)

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4 Stars(1)

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3 Stars(0)

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2 Stars(3)

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1 Star(12)

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How would you rate GoodRx?

Customer Reviews (39)

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Brett Fleming
Posted on 06/07/2021
Useless

The clerk at CVS finally stopped faking trying to take goodrx, I ended up paying full price for a much needed asthma inhaler.

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Krin Smith
Posted on 06/04/2021
GoodRx lies like a rug

Like many people these days, I'm underinsured and struggling to pay for medication. My asthma medicine especially, generic Symbicort, often comes in at $200 or more even with coupons and discounts, for a one month supply.
The good Rx site said I could get this medicine for $36 at Jewel Osco. I had my doctor transfer my prescription and took the coupon over - and it was over $200. Trying my goodrx gold subscription didn't help.
GoodRx said my other medication, generic Patanase, would cost $38 at Walgreens. Again I had my doctor transfer the prescription and took the coupon there... and it came in at over $90. And again, my paid membership didn't help.
According to this article, good RX makes a profit from the pharmacies who accept their program. They made millions in 2018.

https://www.spectrumequity.com/news/cnbc-how-goodrx-built-a-28-billion-business-by-helping-consumers-find-drug-discounts

I don't appreciate them playing games with my health and wasting the time of myself, my doctors, and my pharmacists! There's a name for what they're doing. It's called Bait and Switch, and it's illegal.

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Marsha Ryan
Posted on 04/20/2021
Misleading commercial

Please stop showing people on commercials that they just show the coupon and the price automatically changes. Let them know that we have to rebill the prescription and it will take a few minutes. Smh

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Guest
Posted on 01/19/2021
Beware

Beware, you will be charged even if they don’t prescribe any treatment and they tell you to go see your doctor.
The easiest $40 someone can make trough online chat.

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Dawn Hunter
Posted on 12/14/2020
Ins is cheaper

My insurance is so much cheaper on my medicine than goodrx. I also tried using it on otc meds, I was told goodrx does not cover otc medd

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Katie Mcdonalid
Posted on 11/26/2020
Good prices

Sales agent was very courteous professional and helpful

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Carmen Harper
Posted on 11/20/2020
Excellent Customer Service

Excellent Customer Service! ????????????

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Serenity Duncan
Posted on 11/18/2020
Excellent i am so happy with her…

Excellent i am so happy with her attention and very knowledgeable
Love good RX

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Lynn Watkins
Posted on 11/16/2020
I signed up for GoodRx on Saturday for…

I signed up for GoodRx on Saturday for the Gold Membership after having been informed that the RiteAide I go to no longer was participating. I did not pick up my prescriptions as the price had Quadrupled. I called a Member Representative at GoodRx and in a matter of minutes located a different pharmacy that did accept the Good Rx Card. She also was able to transfer the prescriptions over to be filled. Very efficient and very helpful. The price was 1/10th the cost! Amazing!

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Derek Howard
Posted on 11/15/2020
I am thrilled I found this!

I am thrilled I found this!! I cut way back on Medicare plan d insurance, as a result. For me, this has been a Godsend.

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Katrina Brooks
Posted on 11/13/2020
Skeptical at first

Skeptical at first, we both used GoodRX at our local pharmacy for prescriptions which had markedly increased copays over 2020. Coupons were noted and used which saved us each about 50-60%. Floored!
Have just signed onto GoodRX Gold for additional savings which may/may not pass the cost/savings benefits. Time will tell, but the savings so far will easily offset the cost of the GoodRx upgrade. A no-brainer for us!!

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Claire James
Posted on 11/13/2020
The GoodRx representative I spoke to…

The GoodRx representative I spoke to named Yeseniya was outstanding. Not only did she solve the issue I was calling about very quickly but she was very sweet and understanding to my frustrations and honestly went out of her way to make my day better.
With Representatives like her and the great discounts GoodRx has to offer my family and I plan on being members for a long time.
Thank you Yeseniya you genuinely changed my mood this morning and I had way better day.

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GoodRx Questions & Answers

Terry Smith

Posted on 12/03/2019

Helpful

They charge the pharmacy $4.00 every time they process a prescription using GoodRx.

Heather Bryant

Posted on 08/31/2018

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That is called price fixing

Paul Ramos

Posted on 10/07/2020

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We have found that it used to be good around 2019 and earlier. This year (2020) no pharmacies in our area are honoring the listed prices. It is a waste of our time.

Rebecca Lawson

Posted on 06/04/2018

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Your body dont produce enough cum and thass why you finna aint finding discounts, chilllle.

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